Solution · Voice for CRM · POWERED BY AGNI

Your CRM gains a voice layer.

Every call logged, transcribed and routed into the records your team already works from. No copy-paste, no call notes written from memory, no calls that never make it into the system.

SOC 2 in processGDPRData residency99%+ uptime SLA*
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Where CRM data actually dies

The record is only as good as the worst-logged call.

The 6pm backlog
"I had nine calls to log at the end of the day. I logged three, from memory."
Every call written back the moment it ends, transcript attached.
The invisible call
"The customer said they told us last week. There was nothing on the record."
No call exists outside the system. Ever.
The handover gap
"The last rep left. Their deals made sense only to them."
The record carries the whole conversation history, searchable by anyone.
The forgotten promise
"Someone promised me a callback on Tuesday. It is Friday."
A promised action becomes a workflow task, not a hope.

Illustrative scenario voices, not customer testimonials.

How it works

Log, transcribe, trigger.

01
Auto-logging
Structured fields

Calls, outcomes and next steps written to the record automatically, in the fields your process defines.

02
Transcription & search
Full-text searchAny language

Every conversation transcribed and searchable across the whole history, in every language it happened in.

03
Workflow triggers
Outcome-driven

A call outcome kicks off the follow-up your process defines: a task, a quote, an escalation, a callback.

04
Both directions
One record

Inbound and outbound, human calls and Agni calls, all landing in the same record with the same structure.

05
Data quality
Fields, not notes

Names, amounts and dates captured from the conversation into fields, not free-text notes that nobody parses.

06
Your CRM, not ours
Custom API work

We write into the system you already run. Custom objects and in-house CRMs are scoped integration work, in scope for us.

From call to record

Two flows, end to end.

The customer callON THE RECORD BEFORE THE NEXT RING
Call endsTranscribedFields extractedRecord updatedTask created
The promised callbackA WORKFLOW, NOT A HOPE
Promise madeTask loggedAgni calls backLoop closed
The production path

Design, deploy, operate. Go live from 7 days.*

Week 1 to 2 · Design
Design

Your call flows, your real scripts, your escalation rules. We choose the languages and city registers, write the conversation design, and you sign off before a single call is placed.

Week 3 to 6 · Deploy
Deploy

Telephony connected, CRM and calendar wired both ways, then a shadow period on live traffic while your team watches every transcript. We tune on your calls, not a generic benchmark.

Week 7 onward · Operate
Operate

Full volume, a named engineer, and a weekly review of outcomes. New languages and new campaigns ship as changes, not new projects.

*Go live from 7 days applies to a straightforward deployment on pre-built sector agents and standard telephony. It is a target, pending verification in the claims audit, and depends on integration scope.

Straight answers

What RevOps leaders ask first.

The major platforms as integration targets, and in-house or heavily customised systems as scoped API work, which is in scope for us and sized in the design week. Integration targets are software we connect to, not customers of ours.

Forward-looking calls are the core of the deployment. Historical recording import is scoped case by case, depending on format, consent basis and retention policy; your compliance team is in that conversation from the start.

Access is role-based and follows your CRM's own permission model. Retention follows your policy, in your region, with a complete audit trail on every access.

It replaces the typing, not the thinking. Reps stop writing notes from memory at 6pm; the record is already there, structured, when the call ends. What your team does with a clean record is where the value shows up.

When NOT to pick RavanAI Enterprises

If your team lives in spreadsheets, a voice layer will faithfully log calls into a system nobody opens; fix the CRM habit first. If call volume is a handful a week, the discipline of manual logging is cheaper. And if your CRM is about to be replaced, wait and wire us into the new one.

Do your customers feel it?

Bring your ops lead. We call your own front desk in your market's dialect, live on the workshop call.